Privacy Policy
At Orivexthalunaq, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and use our financial planning services.
Last Updated: August 4, 2025
Information We Collect
Personal Information
- Contact details (name, email, phone number, address)
- Financial information relevant to our planning services
- Communication preferences and consultation history
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
- Provide personalized financial planning consultations and services
- Communicate with you about your account and our services
- Improve our website functionality and user experience
- Comply with legal obligations and regulatory requirements
Legal Basis for Processing
Under Malaysian Personal Data Protection Act 2010, we process your personal data based on the following legal grounds:
Primary Legal Basis: We process your data on the basis of consent and legitimate interest for service provision and regulatory compliance.
How We Share Information
We may share your information only in the following circumstances:
- With your explicit consent for specific purposes
- To comply with legal obligations or regulatory requirements
- With trusted service providers who assist in delivering our services
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Privacy Rights
Under Malaysian data protection law, you have the following rights:
- Access to your personal data and information about how we process it
- Correction of inaccurate or incomplete personal data
- Deletion of your personal data under certain circumstances
- Transfer of your data to another service provider where technically feasible
- Object to processing of your personal data for direct marketing purposes
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website usage.
For detailed information about our cookie practices, please refer to our Cookie Policy. Cookie Policy
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Children's Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.
18+ only
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at info@orivexthalunaq.com or +60 3 8689 1911.